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FAQ

How long does it take to receive my order?

Most orders get delivered in about 2 to 2.5 weeks. The orders usually ship out in 1.5 weeks and then transit time to the destination. If you need your order faster there are expedited shipping methods to pick from but they don't effect how long it takes us to make the order and only effects transit time. If you need a bat sooner feel free to call and we'll do our best to accommodate your needs

Do your bats come with a warranty?

Our bats do not come with warranties. We pride ourselves on making the highest quality bats and due to the nature of the product they are not able to be held under warranty. If you feel like your bat was defective you're welcome to ship it back to us to evaluate the break at our discretion.

What's the return/cancelation policy?

Every order is custom made so once your order hits the lathe it is no longer cancelable. If the bat you received is different than what you ordered please contact us immediately before using it.

What is cupping

Cupping is the drilling out of the top of the barrel. It does make the bat slightly lighter but more importantly changes the balance point so it's not as end heavy. Most baseball players do get cupped bats but one isn't better than the other. Non-cupped bats tend to be a little more durable as well.

What will the weight of my bat be?

Most bats by default will be a -3 weight differential. It is recommended for the bigger barrel models that you use a -2. If you would like a specific weight to your bat please put it in the additional comments box when placing your order and we'll do our best to satisfy your needs.

Do you have quantity discounts for teams?

Yes, make sure you check out our team specials page for more information. You can also call or e-mail for information. sales@birchbats.com